This review is from: Whirlpool WFC7500VW 24 Front-Load Washer 2.0 cu. ft. Capacity, White
I had a hard time rating the WFC7500VW washer by Whirlpool. It isn't a spectacular piece of equipment - something that is really slick and gives you pleasure just by using it and watching it work. It feels like an average, run of the mill washer that maybe bounces about more than it should at certain brief moments in its cycling. On the other hand, it is one of only a handful of washers that come 24" wide. Choices are very few and my previous washer, one by Kenmore, did an awful job. Clothes were twisted, knotted into permanently wrinkled, mangled messes, not really cleaned and still wet once the cycle was complete no matter how it was loaded. Plus, it never seemed to work at all unless the water level was set to maximum. Now THAT was a piece of junk.
So in the end, I raised the rating up from 3 stars on the Whirlpool because it does a pretty good job cleaning, doesn't knot the clothes up, spins the clothes relatively dry and actually delivers on gentle settings - all in a 24" small package.
One caveat, though - Whirlpool quality control seems chancy. My companion dryer obviously had not been factory tested because the drum couldn't make a revolution without deafening scraping sounds. My washer, sealed from the factory, had some water spots at the back which makes me think it actually went through some factory testing before shipment. I hope it will be trouble free in the long term. I'll edit this review if it runs into problems. I'd be cautious about buying any of these reconditioned or used.
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This review is from: Whirlpool WFC7500VW 24 Front-Load Washer 2.0 cu. ft. Capacity, White
Whirlpool has created a monster with the WFC7500VW but refuses to acknowledge its shortcomings. The washer is glitchy and temperamental. It requires an extremely detailed series of steps performed in a specific order (as well as a hope and a prayer) before it will do a load of washing. It constantly throws error codes and then seems to fix itself with no intervention, leaving me with a half-washed load of soaking wet clothes. My machine died when it was three years old. A Whirlpool technician told me that it would be at least 0 to fix it because the internal computer is wonky. He said the machine was not worth fixing and I should go out and buy a new machine but to make sure not to buy this particular model. I've been in contact with Whirlpool's customer support team and was informed that three years is not an unsatisfactory lifespan for a washing machine (I DISAGREE!)and that recalls aren't performed to correct faulty product, they're only performed when a product poses a safety risk to the consumer. I will never buy another Whirlpool product.
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This review is from: Whirlpool WFC7500VW 24 Front-Load Washer 2.0 cu. ft. Capacity, White
I bought Whirlpool washing machine. It did not work from the first day they delivered it. It's five months into it and we've had numerous poeple coming in to repair the unit. My home has turned into their factory. Their customer service and warranty sucks. I will NEVER buy another Whirlpool product ever again. Their service model puts the onus on the consumer to spend time and effort to fix the problem that clearly falls under company's juristiction. There should be a timeline as to how many times customers have to have repairman come over to their house. There should be a timeline as to how many months a broken device should be unoperational at the consumers house. Whirlpool shamelessly claims that they are following a process. Their process is written solely for the purpose of wearing down the consumers. They try anything to avoid solving the problem and when it's evident to even the service men who have come repeatedly to fix it that the piece of junk is unrepairable, they refuse to replace it. They have asked for second opinions and sent the same repairman for it. A second opinion by definition should mean two things: 1. The first service provider wasn't good enough (which is already a problem since Whirlpool is the one who contracted them). So, why would you send someone over to the consumer knowing that you will ultimately challenge their diagnostics and deem them as unreliable? 2. You didn't trust the firsts diagnostics so you should send another company or repairman for a second opinion. Whirlpool has sent the same guy who deemed the machine as unrepairable and keep sending him back everytime I call. As I said, their policy is to wear you down. Not sure if this is a sustainable business model. I wouldn't be surprised if they go under. No wonder people consistently turn to European products. Very disappointed.
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